UX plays a vital role in improving traffic and boosting the conversion rate. If your website has a great UX then it can take your business to the next level, however, different factors also come into play.
As a Website designing company in Delhi, we are here to share some UX principles that are signs of successful eCommerce websites. By following these, you can ultimately improve your site and grow your business
Build responsive:
Responsive websites are a must nowadays. Most of your website traffic is generated through smartphones and your website should cater to them by delivering them a great experience. At the same time, you must have a responsive website to get your website considered for SEO ranking.
Thus, it’s important to look for building a responsive website. You must take care that your website gets over clutter and deliver a seamless encounter to your target audience. This will help you make your online business stronger.
Simplicity has the power to change the game:
When nothing attracts then simplicity works or vice versa. Simplicity is a great way to attract, improve, and excel. People love simplicity and the same applies to your eCommerce website as well.
Being minimal is a form of simplicity, where you can maintain the aesthetics with your creativity of the website.
Understanding the customer journey:
You must understand that there are different types of customers visiting your website, and they will encounter different experiences because of differences in perspective. So you need to cater to them all with a quality experience.
Product-focused customers:
These customers have clarity on what they want and they want it in no time. So it becomes crucial that your website helps them to access products with ease. For such things, a well-established eCommerce provides a search option, where they can find different products quickly.
Bargaining customers:
Bargaining customers are those who always shop for the best deals online. They look forward to buying products when your best sale is on, such as the Black Friday sale, stock clearance sale, etc.
Browsing customers:
Browsing customers are more relaxed, they surf through different sites, check out various products in the category, and pick those products that tick their lists of features.
These are a few types of customers, who need to be served differently. For this, you need to strategically design your eCommerce website.